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How it Works

FAQ

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Home

How it Works

FAQ

Get in Touch

Home

How it Works

FAQ

Get in Touch

Returns, done for you.

We take care of your returns - receiving, inspecting, and reselling so you don’t have to.

Get in Touch

How it Works

3-Step Process

3-Step Process

Your customer returns an item

We provide return labels or integrate with your existing platform.

Your customer returns an item

We provide return labels or integrate with your existing platform.

Your customer returns an item

We provide return labels or integrate with your existing platform.

Your customer returns an item

We provide return labels or integrate with your existing platform.

We handle the messy part

We receive, inspect, sort, and determine next steps: restock, sell as used, or recycle.

We handle the messy part

We receive, inspect, sort, and determine next steps: restock, sell as used, or recycle.

We handle the messy part

We receive, inspect, sort, and determine next steps: restock, sell as used, or recycle.

We handle the messy part

We receive, inspect, sort, and determine next steps: restock, sell as used, or recycle.

You get clean data & revenue

View return reasons, condition grades, and recover value - hands off.

You get clean data & revenue

View return reasons, condition grades, and recover value - hands off.

You get clean data & revenue

View return reasons, condition grades, and recover value - hands off.

You get clean data & revenue

View return reasons, condition grades, and recover value - hands off.

Reverse Logistics Simplified

We Handle Returns
So You Don't Have To

When your customer sends something back, we take it from there - receiving the package, checking the condition, and logging the reason for return.

Product Grading & Value Recovery

We Sort, Resell, or Recycle Returned Items

Every item is inspected, graded (New, Used, Damaged), and routed to its best next step - restock, resale, donation, or recycling. You stay hands-off and in control.

Analytics and Reporting

Actionable Returns Analytics & Comprehesive Reporting

Every return we process comes with detailed notes on condition, resale outcome, and return reason. You’ll get clean, digestible reports; no extra tools or dashboards needed.

Streamline Your Returns in Four Easy Steps

From your storefront to resale, we handle every part of the process so you can focus on growth.

01.

Instant Store Integration

Connect your Shopify or eBay store in minutes. We automatically sync orders and generate branded return labels for your customers.

02.

Effortless Returns Collection

03.

Precise Inspection & Grading

04.

Restock, Resell & Recover Value

Streamline Your Returns in Four Easy Steps

From your storefront to resale, we handle every part of the process so you can focus on growth.

01.

Instant Store Integration

Connect your Shopify or eBay store in minutes. We automatically sync orders and generate branded return labels for your customers.

02.

Effortless Returns Collection

03.

Precise Inspection & Grading

04.

Restock, Resell & Recover Value

Streamline Your Returns in Four Easy Steps

From your storefront to resale, we handle every part of the process so you can focus on growth.

01.

Instant Store Integration

Connect your Shopify or eBay store in minutes. We automatically sync orders and generate branded return labels for your customers.

02.

Effortless Returns Collection

03.

Precise Inspection & Grading

04.

Restock, Resell & Recover Value

Streamline Your Returns in Four Easy Steps

From your storefront to resale, we handle every part of the process so you can focus on growth.

01.

Instant Store Integration

Connect your Shopify or eBay store in minutes. We automatically sync orders and generate branded return labels for your customers.

02.

Effortless Returns Collection

03.

Precise Inspection & Grading

04.

Restock, Resell & Recover Value

How it works

How it works

How it works

Step 1: Your Customer Sends the Return

Step 1: Your Customer Sends the Return

We provide a prepaid return label and clear instructions. Returns are shipped directly to our processing facility — no need to lift a finger.

We provide a prepaid return label and clear instructions. Returns are shipped directly to our processing facility — no need to lift a finger.

We Inspect and Grade the Item

We Inspect and Grade the Item

Our team unpacks, photographs, and carefully inspects each return. We grade it (New, Like New, Used, Damaged) and log notes and high-res photos.

Our team unpacks, photographs, and carefully inspects each return. We grade it (New, Like New, Used, Damaged) and log notes and high-res photos.

Step 3: We Restock or Resell - and You Get Paid

Step 3: We Restock or Resell - and You Get Paid

New items go back into your inventory. Used items are listed on resale marketplaces with accurate listings. We email you a summary with resale outcomes and your payout.

New items go back into your inventory. Used items are listed on resale marketplaces with accurate listings. We email you a summary with resale outcomes and your payout.

Connect with Us

Let’s talk returns

We’ll help you spend less time on logistics and more time growing your business.

"Returnly has completely taken returns off our plate; we don’t even think about them anymore"

"Returnly has completely taken returns off our plate; we don’t even think about them anymore"

"Returnly has completely taken returns off our plate; we don’t even think about them anymore"

"Returnly has completely taken returns off our plate; we don’t even think about them anymore"

Returns shouldn't slow you down. We handle the messy part so you can focus on growing your store.

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